Question 1

Where are you located?

Accepted Answer

We, Puhon's working team, operating 24/7 at Nuvali Park, One Evotech, Nuvali Boulevard, Don Jose, Santa Rosa City, 4026 Laguna, Philippines.

The following road ways can be used to access our store location:
1) South Luzon Expressway (SLEX)
2) Greenfield City/Unilab/Mamplasan (secured access)
3) Sta. Rosa, Eton City-Greenfield, 
4) Silangan, Calamba.

Question 2

How can I set my order?

Accepted Answer

We, Puhon's working team, offered variety of social media accounts (eg. Facebook, Instagram, Twitter, and Tiktok), website and mobile online application for customers to set their orders.

To set your order through website or mobile online application, kindly follow the listed steps below:

Visit us at http://puhoncoffeeanddeli.wixsite.com/puhoncoffeeanddeli or  Puhon's mobile application.
Browse and review the products offered.
Select  the product and quantity you desire.
Select your location and input your exact address.
Send your order.

To set your order through Facebook, Instagram, Twitter, and Tiktok, kindly follow the listed steps below:

Visit us at our social media pages:
              Facebook: @PuhonCoffeeAndDeli
              Instagram: @puhoncoffeedeli
              Twitter: @PuhonCoffeeDeli
              Tiktok: @puhoncoffeedeli
       2.   Browse and review the products offered.
       3.   Send us a private message (include: your order and quantity, your 
              location or exact address, and your mobile no. for contact) to send your 
              order.

We will send you a verification of your order. Once the order was verified, the order will be prepared and ready to deliver to your address at least 15 mins after the order was confirmed. The period of arrival of the delivery varies depending on your location, as well as, the additional delivery fee.

Question 3

How can I pay my order?

Accepted Answer

We, Puhon working team, encourages customers to select among the two methods listed below:
Online transactions through G-Cash / Paypal. Kindly send your payment to Puhon's official business mobile no. 0945-165-3140. A confirmation letter will be sent to you once the payment is received.
Cash-on-delivery

Question 4

How can I modify or cancel my order?

Accepted Answer

We, Puhon's working team, will consider the modification or cancellation of order within solely 5 minutes period after the order was verified. However, if the order is prepared and ship to deliver, the order will no longer be subject for modification or cancellation.

To modify or cancel your order, kindly select the listed ways below:
Send us a private message at our social media accounts or at puhoncoffeeanddeli@gmail.com. 
Call us at 0945-165-3140 and inform us your concern.

You should include your name, order, location, and the reason for your order modification or cancellation. Puhon's working team will inform you once your order is modified or cancelled and ask for your verification.

FAQ

Frequently asked questions

Where are you located?

How can I set my order?

How can I pay my order?

How can I modify or cancel my order?